Conditions:
- Location of posting: Baku, Azerbaijan
- Type of contract: employment
- Employment type: permanent
- Number of places: 1 (one)
- Work schedule: full time (Monday - Friday, flexible work schedule)
- Experience Level: specialist level
- Salary and Benefits: salary is based on the candidate skills and capabilities, benefits include sales-based bonuses, medical insurance, etc.
The Sales Operations Specialist is responsible for providing operational and administrative support throughout the B2B sales process, from the initial customer inquiry to contract signing.
The role involves direct communication with customers, support of sales team, coordination with distributors and internal departments, and ensuring the timely and accurate preparation of sales-related documentation.
The position is an important part of the Sales Department and requires strong organizational, communication and coordination skills, as well as an understanding of basic IT concepts.
Responsibilities
- Receive and process inbound customer inquiries and requests
- Communicate with customers regarding products, services, availability, quotations and the status of ongoing requests
- Clarify customer requirements and coordinate the collection of the information required to prepare commercial proposals
- Ensure timely responses to customer requests and follow up on open inquiries
- Provide operational support throughout the entire sales cycle, from the initial customer inquiry to contract signing, regardless of the source of the sales opportunity
- Coordinate communication and activities between customers, the Sales team, distributors and internal departments
- Prepare, maintain and coordinate sales-related documentation, ensuring its completeness and accuracy
- Track sales opportunities, pending actions and required follow-ups to support timely execution of the sales process
- Maintain accurate and up-to-date customer and opportunity information in the CRM system
- Participate in preparation and organization of customer meetings, presentations and other sales activities.
- Perform other sales support and operational activities as required.
Requirements
- Bachelor’s degree in IT, Business Administration, Management or a related field is preferred but not mandatory.
- At least 1 year of experience in B2B sales support or a similar role in the IT sector, preferably in system integration or IT equipment supply.
- Understanding of basic IT concepts and technologies for effective interaction with technical specialists and clients.
- Strong communication and organizational skills, with attention to detail and ability to manage multiple tasks.
- High standards of ethics and professionalism.
- Fluency in Azerbaijani is required; proficiency in Russian is preferred.
Competencies
- Customer-oriented approach and strong communication skills
- Strong coordination, follow-up and time-management skills
- Attention to detail and accuracy
- Proactive and responsible attitude
- Ability to work independently and as part of a team
What you can expect from us
- This is an excellent opportunity for individuals looking to start their career in system engineering and IT integration. Join our team at Technofusion LLC and embark on a journey of professional development while contributing to our clients' success.
- Great company culture, passionate and collaborative workplace.
- An environment where you will be working on cutting edge technologies and architectures.
- Excellent opportunities for professional and career growth: we will invest heavily in your development and has many opportunities for internal progression at our fast-growing company.
Application instructions and Timeline
- Only those who meet the above requirements are requested to apply following these instructions:
- Last date of application is September 15, 2026
Interested candidates can send their CV to the e-mail address in the Apply for job button. Mention the name of the position applied for in subject of the e-mail.
